Advanced CMA Sunsets 7/28: Options for Subscribers
Earlier this month, Advanced CMA users were notified about the upcoming sunset of this product on July 28, 2011. After this date, Advanced CMA will no longer be accessible to subscribers.
We have arranged for Advanced CMA users to automatically be provided access to the Mercado CMA program. (To access Mercado, simply log in at pro.mlslistings.com and click the Mercado button on the homepage.)
The email communication distributed earlier this month described in full the options available to our users, and actions required by July 28, namely:
- Copy all your existing CMA reports and save them as PDFs for future reference.
- Select a new CMA tool, such as Matrix CMA (free) or Mercado CMA (fee-based).
- Contact our Finance department to request a refund of your Advanced CMA remaining balance, if you choose not to use Mercado.
To aid you in this decision, please review the following resources:
- CMA Product Feature Comparison Chart (Advanced CMA vs Mercado)
- Training videos for Mercado: Searching and Client Alert, and Using Mercado CMA (please allow a few seconds for these videos to load)
- Training resources for Matrix CMA: Quick CMA How To, and Matrix CMA Tutorial video
No action is required by you to ensure a smooth transition to Mercado; however swift action is required if you select another product or request a refund on any remaining balances. Should you have any questions related to the Mercado product itself, please contact our Customer Service team at support@mlslistings.com or 866-734-5787; all billing-related questions should be referred to our Finance Department at 408-874-0200 x4.