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Introducing the New Pro Support Community Site!

CoreLogic recently installed an update (8.4.7) on our Matrix system. Here are some of the more prominent new features which may be of interest to MLSListings subscribers:

 

Map Utilizes Full Width of Browser

The map in the search results screen now extends the full width of the browser.

We are pleased to announce the launch of our new Pro Support Community website! This Support Community empowers you to get answers to your questions and find the content you need quickly and conveniently.

You can access the Pro Support Community site here: https://support.mlslistings.com/s/. For easy reference, we suggest bookmarking this page.

You may also get to the site by clicking the “Pro Support” link at the top right of the Pro Login page.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Here are some useful features you will find in the new Pro Support Community site:

  1. Self-Service Search: Enter any search term or question in the Self-Service Search bar in the top right corner and the site will return links to all related articles from our knowledge base.
  2. Carousel Banner: Highlights the latest product news and updates. This area will be constantly updated so our subscribers always have access to the very latest information.
  3. Chat: Quickly launch a chat session with our Support team by clicking the Chat button.
  4. Help: Very similar to our “Contact Us” page, the Help page includes a form where you can enter and submit your question. It also includes all our contact information, support and chat hours, and links to trending knowledge base articles.
  5. Forms: Download all the forms that you need related to membership, listing management, and listing input.
  6. Training Calendar: See a calendar of our training classes.
  7. On-Demand Training: Our comprehensive library of on-demand, pre-recorded webinars and classes, organized by product.
  8. News and Announcements: Get the latest company/product news and announcements here, along with our library of monthly market data reports and MLSListings Live recordings.
  9. Rules and Compliance: The complete set of MLSListings rules and compliance regulations, available as bite-size articles or a full rule set PDF.
  10. MLS Apps and Tools: A brief overview of all our applications and tools available for your use, organized by category (List & Search, Tax & Date, Marketing, and Tools & Info).
  11. Data/IDX: Includes the MLSListings data use policy, IDX display guidelines, a list of approved IDX website providers, and related legal documents.

 

 

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