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MLSListings TIPS

Being broker authorized is the key!

We often receive customer service inquiriesrequesting listing changes or other types of assistance from office personnel that are not registered as assistants or MLS subscribers. This ties our hands. Here’s why:

Our MLS team can only support broker-authorized persons that want to make a change or correction to listings or accounts.

Brokers and office managers must be licensed subscribers.  Once subscribed, the broker or office manager can sign up other office personnel as assistants who can help all agents with routine MLS administration.

Want to know more?  Contact MLSListings Customer Support and we’ll get you set up quickly.

 

A Picture is Worth a 1,000 Words (or money)

Pictures are great ways to communicate and advertise but they require special handling.  Did you know that there has been an increase in photographers and other copyright holders requiring that their photos be taken down when they are used on the internet without their express permission?   Sometimes payment is even demanded.

That’s why it is critical that listing agents only use and publish photos they personally created or are expressly licensed to use.

You must have permission or a license to take images from the internet and publish on your listing.  This is true regardless of the purpose.  You may think the rule doesn’t apply when you are using the photo only as a lifestyle or community photo, but the rule still applies.

Questions? Contact the MLSListings Compliance Department for more information.

 

Let us help you help yourself!

Every month the MLSListings support team manages and assists agents and offices with hundreds of change requests and updates to listings.

To make the process as seamless as possible, try not to wait until the last minute to request changes. Whether it’s an agent changing offices, adding a broker tour or helping with changes to a listing, please allow at least 24 hours to make these support requests. This allows the MLS staff to provide quality service and communicate with agents, if necessary, to make the correction or update.

 

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