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Timeout Increases for Pro, Matrix, and Paragon

We heard you, and we listened! In response to subscriber feedback, we changed the session timeouts (i.e., the period of time after which a user is automatically logged out) on our system from 60 minutes to the following:

  • Pro: The timeout for http://pro.mlslistings.com/ is now 8 hours. The only exception is the Pay My Bill page, which has a 15-minute timeout (in accordance with PCI Compliance rules).
  • Matrix: We worked with the vendor to change their timeout to 8 hours.
  • Paragon: We worked with the vendor to change their timeout to the maximum allowed 2 hours. We will continue to work with them to try and further increase that number.
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