March 29th, 2011
All Status Changes start from your My Listings page. Each one of your listings will have a button for Change Status. Click this button to access the Change Status page.
Different Statuses may require you to provide certain information. Please use the links on this page as a set of guidelines to making Status Changes to your listings. Visit our Status Definitions page for more information about our different Statuses.
If you are unable to make a Status Change on your own, you can request for us to make this change for you. Use our Status Change form to submit your change request. Please be sure to sign your request. Unsigned Change forms will not be processed.
Click here for our Status Change form
Please use the links below for instructions and guidelines on how to change the Status of your listing.
Report an Accepted Offer (Pending)
Report a Closed Sale (Sold)
Transaction Fell Through
How to Cancel a Pending Listing
Canceled and Withdrawn Status
Expired Status
All Status Changes start from your My Listings page. Each one of your listings will have a button for Change Status. Click this button to access the Change Status page.
Changing from one status to another requires different information from you. Please use this page as a set of guidelines to making Status Changes to your listings. Please visit our Status Definitions page for more information about our different Statuses.
Active to Pending
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- From inside the Change Status page, select Report an Accepted Offer. When this option is selected, you will see the 3 Pending Options appear in the Sale Type section to the right.
- Select your Sale Type.
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- Enter in an Estimated COE Date. This is the only field that is required when going to Pending Status.
- When you are finished entering in your information, click Submit Change at the bottom of the page to confirm your status change.
- The system may prompt you to verify your information before the change will occur. Check your information, then click Submit Change again to complete your status change.
Going from Active to Pending Status requires only an Estimated COE Date. Please note that when changing from Active to Pending, the Sale Date on your listing will show the date that you go to Pending.
There are 3 different Pending Statuses. Please visit our Status Definitions page to help you decide which Pending Status is best for your listing.
Each section will explain steps required items to have when changing to that status. Include Verify steps.
Active to Pending
Pending to Active
Pending to Sold
Cancel
Withdraw
Issues/Concerns:
Accidentally Changed Status
Cannot Change Status (Listing Transfer required)
Missing Information
Non-MLS Agent
Status Change Form
