Progression Guide: Overview and FAQs
Click here for our FAQs.
Overview
On November 15, MLSListings will complete a significant technology platform progression, in response to direction provided by our subscribers and the guidance of our advisory groups and the Board of Directors. Our primary search and client management interface, known as ‘Pro Search’, will be replaced by a new tool, Matrix, which brings significant advances in functionality and customization for real estate information.
On November 15, Matrix will be the primary search engine interface within MLSListings‘ Pro system, providing all search, reports, client management and statistics. MyListings, Strong Authentication, Account Management, Data Share and Reciprocal Access remain unchanged.
Securing the Best System and Services — Today and into the Future
The progression to the new technology platform was initiated in 2009, in response to subscriber requests for more/better functionality and emerging needs of the evolving marketplace for real estate information services. It has been planned, developed and executed at the direction of our Board of Directors, and with the involvement and support of our Association stakeholders and MLS Advisory Group and other leadership groups.
This new platform combines the best of what we have built here internally with the best of what we can buy on the market. It is a critical component of our long-term strategy to help ensure our customers maintain a distinct market advantage over competitors today, and to help secure ongoing innovations for our subscribers in the years ahead, amidst extremely challenging market conditions.
Online Resources
All our information and training resources can be accessed online at our MyNewPro resource. It‘s accessible via the training link at the top of our homepage, or by visiting http://portal.mlslistings.com/mynewpro.
November 15 Association Training
In addition to our regular training offerings, we are holding special training events on November 15 at Association offices. Please view our training calendar.
Customer Support: (866) 734-5787
Please be courteous to your fellow real estate agents, and limit your calls to customer support to true troubleshooting issues, not training questions. We want to keep our lines open so callers with problems concerning system access, listing errors, etc. can resolve these issues quickly to keep the MLS timely, accurate and cooperative. For specific questions related to training, we encourage users to visit our online training and information resource at MyNewPro.
